A Sentimental Education
Americans are most sentimental about two things: children and small towns. You’d think, then, that we’d protect them as carefully as the French protect baguettes and cheese. Not even close. Our education system is a shambles, we don’t have universal health care, even for children, and we long ago destroyed the agricultural system that underwrote the iconic Midwestern small town. Who needs enemies when we’ve got sentimentality like this?
In online education, which is so far a largely adult realm, this sentimentality revolves– encrusts?– the idea of community, symbolically linked to that small-town ideal in which everyone knows their neighbor and everyone looks out for one another. Crime rates are low, teenagers don’t have sex, the church is full on Sundays, mom’s in the kitchen and dad’s at work. What’s missing from these ideas of online community, in other words, is the real world, full of conflict and contention and change.
What’s fascinating, then, about Computer World’s report on the Career Education Corporation’s award winning Virtual Campus (“Online learning meets online community”) is it’s emphasis on the physical infrastructure rather than the relationships among people. I suppose that this might simply reflect the natural bias of the source, but I think the danger of sentimentality is very real, maybe especially in online education, which has an uphill battle to fight against dehumanization.
The central trope here is the idea of student experience, usually described in an active voice: “The resulting Virtual Campus lets students attend … visit … meet … access … and participate…” It’s always interesting the way these descriptions minimize the role of teachers and staff; there’s no parallel paragraph on what the software allows them to do. If this is a community, it’s one in which the servants are expected to be as invisible as they are efficient.
Tunnel Vision Tunnel Vision
I haven’t written much about my favorite right-wing professional organization in while (American Council of Trustees and Alumni), but I feel compelled to comment on what seems to me to be a classic case of what my mom would call “the pot calling the kettle black.” The ACTA is one of those organizations that tires to create a smokescreen of reason behind which they can hide their interest in promoting a very narrow agenda supporting the current administrative status qua.
Or, rather, they support what might be called the ‘traditional or reactionary wing’ of the current status qua. So it’s fascinating to hear their support for a critic who bemoans, “Out of control tuition inflation … watered-down educational product that fails to teach graduates the skills they need… excessive hand holding — with grade inflation, deteriorating degree requirements, a growing number of non-academic degrees being offered and ever-increasing student services…”
Whatever we think about these issues, isn’t it the very policies of the members of the ACTA that have created these problems? Are we to suppose that ACTA members have labored long and hard at trustee and administrative meetings to resist tuition increases? Have ACTA members fought the ‘consumer’ model of education that has created a culture in which education is a service and grades an entitlement? Have they fought against the use of student evaluations in teacher assessment?
Why Can’t Things Get Worse?
“I think the state of reading and writing will be *different* in ten years as a result of the Internet. Languages evolve, and established practices for writing evolve; when books were hand-lettered by scribes, they were written very differently than they are now, but it’s hard to make a case that the practice got “worse.” The Internet and associated publishing tools — blogs, Twitter, and the like — may have an accelerating effect on those changes; the art of reading, writing, and rendering knowledge is likely to evolve more quickly than it has in the past, and there are some who would argue that that is a bad thing. I think it will be different; not better, not worse, but not the same.” – Rachel Smith, vice president, New Media Consortium
The Future of the Internet, Part 2: A review of responses to a tension pair about the impact of the internet on reading, writing, and the rendering of knowledge.
This idea that literacy will be “different” but not necessarily bad fascinates me for several reasons. The traditional analogy is to the transition from oral to written culture. From the (theoretical) point of view of oral culture, the shift to the printed page was an enormous loss of individual memory, in particular. No one needed to memorize thousands of lines of poetry anymore. From our point of view, it was a huge gain in collective memory. Knowledge would not be lost with the individual. It’s a net win.
Similarly, the idea is that while there will be some loss in the transition from traditional to digital media, the losses will be compensated by the gains. I am not quite sure I buy this argument. Those scribes noted by Smith originally wrote without punctuation, standardized spelling, or capitalization, for example. It’s not just a neutral difference; those standards make both reading and writing more efficient, and so better. If change can result in a net win, it can result in a loss, too.
Predicting the future is never a winning game, but this “difference” argument seems profoundly divorced from contemporary history. “Literacy” is not a fixed concept, it’s a set of skills that persist, among other things, becuase they have real economic efficacy. “Literacy” is a form of cultural capital. In early stages of industrialization, for example, workers don’t need to be literate. Workers might resist by becoming literate on their own, as it were, but capitalist culture won’t encourage it. Not yet.
In later stages of industrialization such as our own, the future is still not quite clear. Many technologies– from icons, to international street signs, to new media– suggest that literacy may no longer be defined in terms of reading and writing per se. (Print could become a form of resistance, too.) Maybe the new literacy will minimize knowledge, in other words. Perhaps only a minority will retain the traditional literacy skills that underwrite power.