Education Costs: Pot, Meet Kettle

In today’s tough economy, more people are questioning why colleges cost so much. Many blame administrative bloat and inefficiency. Over the past 20 years, as enrollment has grown by 40 percent, the number of support-staff members on campuses has doubled, according to a report from the Center for College Affordability and Productivity.

But we must place higher education in context. It’s important to recognize that growth in support staff compared with enrollment reflects a set of natural responses to shocks that are broadly affecting many other industries as well.

As defined in the center’s report, “support staff” comprises many job categories. Two of the important ones are computer specialists and workers in business and financial operations. Both types of employees occupy an increasingly important role in colleges and in the economy as a whole. They also represent highly educated workers.

College Administrations Are Too Bloated? Compared With What?, Robert B. Archibald and David H. Feldman

I don’t want to pretend that I know these guys’ work; I don’t. They apparently have a book coming out about college costs, and it’s hard to be critical before the book’s done. But when someone seems to try to justify the rising costs of education by comparing it to the rising cost of dentistry, red flags go up.

On the other hand, the comparison may be apt in ways not explored in this piece (and potentially explored in the book). One reason, for example, that public health care systems are cheaper is that they don’t have so many administrative costs. And one of the most important of those administrative costs are the high salaries of administrators.

I think the authors are right to suggest that at least some of the rising costs of education has to do with all of the new things we expect education to do. Like medicine (and presumably dentistry) technology is driving up the costs. Like medicine, too, if we keep letting the costs of education rise, we will pay an enormous price. I don’ think education costs have to keep rising.

Like private health care, I think the salaries of administrators and, too often, academic stars, are absurdly inflated. Too often, universities now work as public funded research wings for all sorts of industries. The costs of education, like the costs of medical care, are marbled throughout the system, and it’ll take trimming to get it out. I hope the books shows us how.

Education and the Conservative Mind, Lost in the Wildnerness

How can reformers change the status quo when the populace is looking through rose-colored glasses at the schools of their youth? If only everyone would stop clinging to schools as they are, thinking that’s how they’ve always been, so that real improvements can be made to America’s school system.

I suspect the average American doesn’t resist change to the structure of schooling out of nostalgia so much as out of a refusal to accept dictation from others beyond the local community. Whether it’s court-imposed change (see posts on busing in Boston here, and Raleigh, here) or “experts” berating school district inefficiencies, local residents respond, “No thank you. We’ll take care of ourselves.”

High School in New Hampshire, ConVal Regional High School, Peterborough, NH: 3/23 & 3/24, 2009, Phil Brand, Capital Research Project

In the 1950s and 60s Conservatives could be very open about all sorts of things. They could be almost as racist as they liked, and because “what’s good for business is good for America” as pro-capitalism as imaginable. If you were against them, they had a ready charge that seemed to disable everyone: “Communist!” The Soviet Union made that difficult to counter.

In the 1970s things began to change and by the time Reagan was elected Conservatives had learned to be more cautious. Instead of open racism, they sold all sorts of coded racism. The key to success in the Civil Rights movement was Federal intervention. Conservatives championed ‘local control.’ They couldn’t call minorities uncivilized, but they could talk about the loss of “values.”

All the talk of values had a class and gender side too. It’s not just minorities that have lost their (white, middle class) “family values,” it’s also the poor, and a lot of women, and homosexuals. This was so successful that Clinton used it to get himself elected twice, and he followed the conservative agenda in several directions, not the least of which was the “end of welfare as we know it.”

Since the cold war was over, all sorts of things starting popping up, like liberal mushrooms, so conservatives began more and more to focus on fear-mongering and outright crime. Bush steals the first election, 911 happens, and suddenly everything seems to change. Bush steals a second election but by the time it’s time to replace him, the entire ugly angenda seems to have lost force.

All those liberal ideas, popping up like mushrooms again. The final straw was the collapse of the economy under the weight of sheer conservative stupidity. The combination of fear and the market can’t quite do it anymore. Since the start of the Obama administration the conservatives have really been lost in the wilderness. Greed is obvious, racism is becoming a taboo.

In education, their last hope seems to be this notion of local control (ironic, given their love of No Child Left Behind) and a kind of anti-aspirational rhetoric. “That less than 60 percent of incoming college freshman nationwide graduate after six years, said English teacher Tim Clark, is perhaps a sign that we are pushing too many kids toward higher education.”” Stay where you are, please.

Not surprisingly they suspect job security, especially tenure. “On the level of school structure, Gagnon had doubts about teacher tenure. You need to be a good teacher no matter how long you’ve been teaching, she said.” And the loss of family values: “They say the hierarchical relationship between teacher and student has been replaced by an egalitarian one.””

Too much democracy has caused all sorts of other problems. “Taken collectively public schools may reflect society overall, but looked at individually our schools reflect only their own neighborhoods, which means they reflect our society’s social divisions by wealth and by race.” Brand is mystified by it all. How did we get to this point where inequity is so obvious to everyone?

This segregation might be natural. “Charles Murray at the American Enterprise Institute contends that residential and school patterns reflect a form of social sorting by intellectual ability.” Or, not. “Harvard sociologist Robert Putnam argues that self-segregation is a defense mechanism to protect “social capital,” the common knowledge that builds trust and reduces conflict in communities.”

Or, it might be that white, middle class families, worried about their economic status and convinced by a white supremacist culture that minorities, certain women, and homosexuals, were a threat to their “way of life” long ago built ethnic enclaves as big as entire neighborhoods, and now many feel they must defend them at all costs.

This seems to be the new, softer side of Conservatism as we enter the first year of the Obama administration. At some level they must suspect that the ongoing attacks on the public schools and the teachers won’t quite hold water. People are often sentimental about the 1950s, for example, when Jim Crow was at its height. So we get a much quieter rhetoric, seemingly wiling to listen to all sides. Don’t believe it for a minute.

The Nightmare of the Cloud

Social networking Web site Twitter was unavailable for roughly two hours Thursday morning after being hit by a denial of service attack.

Twitter went down at about 9:30 a.m. ET. It was back up by 11:30 a.m. ET, but access to twitter.com has remained spotty since then, with frequent network timeouts.

“On this otherwise happy Thursday morning, Twitter is the target of a denial of service attack,” Twitter Chief Executive Biz Stone told CNNMoney.com in an e-mail. “Attacks such as this are malicious efforts orchestrated to disrupt and make unavailable services such as online banks, credit card payment gateways, and in this case, Twitter for intended customers or users.”

David Goldman, CNNMoney.com staff writer, Thursday August 6, 2009,Twitter goes down from denial of service attack

I have a lot of experience with computer assisted instruction, and the one sure thing is that the technology is unreliable. Hardware troubles, network troubles, software troubles: if a problem can happen, it will happen. I used to tell my students that it was like driving a car in the 1920s. The technology was just not mature enough to be reliable.

Part of the problem is that administrators and sometimes teachers too often underestimate the need for technical support. Computers are advertised as little miracles that basically run themselves. In real life, network problems, hardware problems, software problems. It’s almost impossible for a teacher to keep up with it all. We need real-time support and knowledgeable human beings.

The latest miracle is the Cloud. The more things change, the more they stay the same. Marketing and hopeful administrators will tell us that this is the solution, and that it requires less money because it requires much less maintenance and very little support. Twtter ought to be a wake up call. It’s not true. It can’t be true.

Educators should resist centralization as another instance of outsourcing and as a further downsizing of the intellectual capabilities of schools. Cloud technology ensures that we won’t have local people around who are experienced and knowledgeable enough to help us out when the system inevitably fails. We’ll have voice mail instead; we won’t make knowledge, we’ll buy it at discount.